Terms and Conditions

DIČ: CZ7355100775
Monika Kněžková
 Uzbecká 1410/6
 100 00 Praha / Vršovice
Note:  The e-shop is without a physical store. The given address is the place where I am most often in the framework of personal creation and work around the e-shop. You can pick up your order here by prior arrangement.
I ALWAYS WRITE INVOICES BY HAND. (valid for orders of products via the e-shop and for invoicing for agreed dance performances, I will write you a receipt when selling at the stand)
The prices are valid according to the current price list of the goods at the time of the order.
Please keep the tax document (written out by hand, attached to the delivered order, supplemented with the VAT number and signed) for any claim. A copy of the document will be automatically sent to you by e-mail when the order is completed (only for information about the order).
Your order will be shipped according to the availability indicated for individual products.
Choose the method of delivery of the goods during the placing of the order.
When placing an order, carefully read the information regarding payment methods and delivery methods.
There is no minimum order quantity limit.
You do not pay postage and packaging for orders over CZK 12,000.
If the goods are damaged, you have the right to claim. In this case, contact the email or phone number. In case of a complaint with other manufacturers, you will be given a direct contact in a specific case. I will be happy to resolve the situation with you. However, do not forget the proof of purchase of the goods, which is enclosed in each shipment.
You can return the goods without giving a reason within 14 calendar days (calculated from the date of delivery). However, this is conditioned by the fact that the mentioned goods will be undamaged and unused and will be returned in the original, unopened packaging – in the case of personal collection at the store address, this will not be recognized due to a possible inspection of the goods already at the time of collection

In all cases, both the return of the goods without giving a reason and in the case of a recognized complaint, the corresponding amount will be returned using the same payment method and using the same payment data that was entered to send the payment of the order.